Any damage to the shipped product will be considered upon providing an order opening video and photographs. You can reach out to our customer service team; upon evaluation of the submitted proof, new products will be shipped again if the damage is genuine.

Otherwise, the refund for the defective product will be processed to the original payment method within 2–3 working days.

Any other quality complaint about the shipped product can be raised within the same day of delivery.

Reach out to info@panaithinai.com for any complaints.